FAQs

Your Brand Event Manager processes inquiries, qualifies leads, develops rapport with the client, plans the event, works through the details, and delivers an executable event order to your operating team. Your reputation matters to us, and your Brand Event Manager proudly represents your restaurant with five star service. 

We work with a wide range of restaurants, from casual dining to fine dining, and even bars. In addition to large parties in the restaurant, we also assist in coordinating off-site catering. We service all restaurant sizes, from a single standalone to multi-venue groups. 

Send us an email at info@myrestaurantevents.com for a free evaluation and quote! Let's discuss what your restaurant's needs are, and how we can help. 

Your restaurant receives a dedicated Brand Event Manager to handle your account, with the services depending on what you select. Packages include but are not limited to-

Auditor Package - a one-time, comprehensive review and analysis of your existing event program, or the development of an event program.

Sales Specialist Package- We offer full event coordination services to handle all aspects of a guest's event from start to finish. From the moment a lead comes in, we will respond with appropriate suggestions and qualify the lead for you. Once confirmed, we book the event and begin sorting the details with the guest to ensure their vision comes to life while managing their expectations beyond just selecting a menu. Your operating team is looped in to ensure all parties remain on the same page, but our team does the heavy lifting of communication. Your team receives an executable event order with a full breakdown from beginning to end, and a dedicated on-call Event Manager to answer any questions. 

Full Service Partner Package - Your team gets all the benefits of the Auditor Package and Sales Specialist Package. Additionally, our team continues to maintain your menus based on your specific changes (such as seasonal adjustments), and communicates with the guest event planner. 

Our common goal is a successful, smooth event! We always want to make sure we are a united team to set and deliver on the guest's expectations. You are responsible for timely communication with your Event Manager, and for any menu or floor plan updates.

Payment is a combination of a Subscription + Event Administrative Fee.

Subscription (annual or monthly): This ensures you remain active to have leads managed and engaged. Also included are seasonal updates to your event menus, floor plans revisions, and email maintenance.

Event Administrative Fee: Our team collects an event administrative fee per event, which is a percentage of the final bill. A Restaurant Event Order is created for each large party/event with menu, setup, schedule, and event details. 

Yes, we have established relationships with a variety of vendors and can help you select the best options for your restaurant and guest.