Frequently Asked Questions

Your Brand Event Manager processes inquiries, qualifies leads, develops rapport with the client, plans the event, works through the details, and delivers an executable event order to your operating team. Your reputation matters to us, and your Brand Event Manager proudly represents your restaurant with five star service. 

We work with a wide range of restaurants, from casual dining to fine dining. In addition to large parties in the restaurant, we also assist in coordinating off-site catering. We service all restaurant sizes, from a single standalone to multi-venue groups. 

Send us an email at info@myrestaurantevents.com!

We will first schedule an On-Boarding Call to review and analyze your existing event marketing, large party menus, and floor plans. If you are starting from scratch, that's ok! We can work with your team to develop these tools.

My Restaurant Events will collect and maintain your event collateral so it always remains updated for your guests. Your restaurant will have its own email address with My Restaurant Events, and your Brand Event Manager will use this for correspondence with leads/clients. 

Your team receives an executable event order with a full breakdown from beginning to end, and a dedicated on-call Event Manager to answer any questions.

We offer comprehensive event coordination services to handle all aspects of a guest's event from start to finish. From the moment a lead comes in, we will respond with appropriate suggestions and qualify the lead for you. Once confirmed, we book the event and begin sorting the details with the guest to ensure their vision comes to life while managing their expectations beyond just selecting a menu. Your operating team is looped in to ensure all parties remain on the same page, but our team does the heavy lifting of communication. 

Our common goal is a happy guest! We always want to make sure we are a united team to set and deliver on the guest's expectations. You are responsible for timely communication with your Event Manager, and for any menu or floor plan updates.

Payment is a combination of a Subscription + Event Administrative Fee.

Subscription (annual or monthly): This ensures you remain active to have leads managed and engaged. Also included are seasonal updates to your event menus, floor plans revisions, and email maintenance.

Event Administrative Fee: Our team collects an event administrative fee per event, which is a percentage of the final bill. A Restaurant Event Order is created for each large party/event with menu, setup, schedule, and event details. 

Yes, we have established relationships with a variety of vendors and can help you select the best options for your restaurant and guest.